Privacy Policy

At CHEVISANCE SHIPPING PVT. LTD. (“Chevisance Shipping”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our freight forwarding and logistics services. By using this website, you consent to the practices described in this policy.

1. Information We Collect

Information you provide to us

When you submit our contact or quote-request forms, or otherwise communicate with us, we may collect:

• Your name and company name
• Email address and phone number
• Shipment details (freight type, origin and destination, commodity, estimated weight, and any additional notes you provide)
• Any other information you choose to include in your message

Information collected automatically

When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and the date and time of your visit. This is used for security, analytics, and to improve our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and prepare freight quotations
• Provide, operate, and manage our logistics services
• Communicate with you about your shipments and requests
• Improve our website, services, and customer experience
• Comply with legal, regulatory, and customs obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enable core functionality and to understand how visitors use the site. You can control or disable cookies through your browser settings; however, some parts of the website may not function as intended without them.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only with:

• Trusted service providers who help us operate our website and communications (for example, our email delivery provider), under appropriate confidentiality obligations
• Carriers, customs brokers, and logistics partners strictly as necessary to fulfil and coordinate your shipments
• Government, customs, or regulatory authorities where required by law

5. Data Security

We implement reasonable technical and organisational measures designed to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, customs, or reporting requirements.

7. Your Rights

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

9. Children’s Privacy

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: nishant@chevisance.com
• Phone: +91 900 469 5256
• Address: 11th floor / 1111, The Summit Business Bay - Omkar, Nr. WEH Metro, opp. PVR cinema, Gundavali, Andheri - Kurla Road, Andheri East, Mumbai - 400093, Maharashtra, INDIA